There are potentially serious implications to a prosecution for fare evasion or TFL oyster card offences. Railway and train companies are increasingly seeking to crack down on fare evasion, and we are seeing large number of people being prosecuted in the courts for what appear to be very minor infractions.
Fare evasion is punished in court by a fine of up to £1,000. However, the imposition of a criminal conviction often carries far more serious consequences and could lead to the loss of your job.
A genuine mistake or misunderstanding can still result in these consequences. However, the Prosecutions Units are typically more concerned with deliberate Fare Evasion, such as buying tickets which do not cover the whole journey or travelling on expired Railcards. In the case of TfL, they tend to prosecute the misuse of ‘high value’ travel cards (Freedom Passes, Zip Cards and weekly or monthly passes).
It is extremely important to know that, with the right approach, a criminal conviction can be avoided. This is what we seek to achieve on your behalf, by settling the matter out of court.
We can step in on your behalf to seek to prevent a criminal prosecution at any stage prior to a court hearing date. However, we recommend that this is done as early as possible in the proceedings to maximise your chance of success.
Reeds’ Fare Evasion Solicitors can provide advice and services throughout England and Wales. If meeting in person isn’t possible, we can offer remote consultations through Zoom, Teams, Skype and WhatsApp. We can also often offer appointments outside normal office hours.
Obtaining legal advice at an early stage is crucial. If you would like to discuss any aspect of your case, please email us at fareevasion@reeds.co.uk or contact us here. Alternatively, you can phone 0333 240 7373
Frequently Asked Questions
What is fare evasion?
If you are unable to show a valid ticket for all or part of your journey to a ticket or revenue inspector you may be accused of fare evasion. Fare or ticket evasion is travelling on public transport without paying the correct fare, whether deliberately or inadvertently. This is sometimes referred to as ‘fare dodging’ or by the method used, such as ‘turnstile jumping’ or ‘tailgating’.
Fare evasion is prosecuted in one of two ways:
s.5(3) of the Regulation of Railways Act 1889 – intentionally travelling on the Railway without having paid the fare.
Companies such as Chiltern Railways, Cross Country & Transport for Wales (using Transport Investigation Limited as their agent) and Southeastern usually prosecute under this offence.
Railway Bye Law 18(1) & 17(1)- Entering a train for the purpose of travel without a valid ticket. This offence does not require any intention to avoid paying the fare – only that you had the opportunity to buy a ticket before boarding (i.e. at the machine or kiosk).
TfL, Govia, Thameslink, West Midlands Trains, and Greater Anglia tend to prosecute under this Bye Law.
What constitutes as fare evasion?
You may be prosecuted for the following:
Using another person’s ticket or pass (11-15 Zip Card, 16+ Zip Card, Student Oyster Card, Freedom Pass, 60+ or another type of discounted travel card)
If your Rail Ticket does not cover the full journey
If you board the train without having purchased a ticket
If you are travelling on a discounted ticket but do not have the accompanying Rail Card.
If you travel further than the ticket permits
If you are caught travelling on an incorrect ticket type, for example a young person’s ticket when over the age of 16
You are travelling on a day, date or time during which restrictions are imposed which render your ticket invalid.
Travelling in a class of accommodation for which you do not have a valid ticket (for example ‘first class’).
The ticket or permit is restricted to a different train company.
You are travelling with a ticket or permit after the expiry date (unless the ticket expires during your journey, in which case you will be allowed to complete your journey).
What happens if you’re accused of fare evasion?
The train company (TFL or various others) typically write to an individual who is suspected of fare evasion, asking them to confirm whether they accept that they committed the offence. There will be an opportunity to provide information to ‘take into consideration’ while they consider a prosecution.
Some train companies, such as Govia Thameslink and Chiltern Railways, send out a Notice of Intended Prosecution letter, which clearly states that it is their intention to take the matter to the Magistrates’ Court.
A number of regional railway companies (including Transport for Wales and Avanti West Coast) employ Transport Investigations Limited (TIL) to recover revenue and prosecute cases on their behalf as an agent. You may therefore receive correspondence from TIL.
In advice set out by TfL, it reminds those that are being prosecuted for allegedly committing an offence to seek advice from a solicitor. It confirms that fare evasion (under the byelaw) is a “strict liability offence”, which means that intention is irrelevant; You may be guilty by simply not holding a valid ticket.
How long do I have to respond to a fare evasion letter?
This varies depending on the train company. Transport Investigations Limited and Southeastern Trains allow 21 days to reply. Chiltern, Govia Thameslink, Northern Rail and West Midlands Trains afford 14 days. TFL allows 10 days to reply. Southeastern and Greater Anglia only affords 7 days to respond.
When you receive the initial letter, it is an ideal time for us to intervene on your behalf, because the final decision to prosecute has not yet been made by the train company. It’s a great opportunity to set out personal mitigating factors and supporting documents.
What happens if I’m prosecuted for Fare Evasion?
If they decide to prosecute, you will receive a Court Summons in the post, providing a date when the hearing will be heard. The form will ask you whether you intend to plead guilty or not guilty and will give you an option to enter your plea by post.
It is extremely important that you do not complete this paperwork without consulting a solicitor if your aim is to avoid a criminal conviction.
Will I get a Criminal Record for Fare Evasion?
If you were to plead guilty at court or to be found guilty after a trial, this is a criminal conviction. This can affect your ability to secure jobs and work. It may prevent you from travelling to certain countries, and could influence visa decisions if you are not a current British Citizen.
Will fare evasion show up on my CRB or DBS check?
CRB checks were taken over by the Disclosure and Disbarring Service (DBS) in 2012. All criminal record checks for a job are undertaken by the DBS.
A conviction under s.5 of the Regulation of Railways Act 1889 would appear on a basic DBS check until ‘spent’. It would also appear on Standard and enhanced DBS checks until ‘filtered’ after 11 years. This can have a profound impact on someone’s career prospects, particularly in certain fields.
The conviction may also have to be disclosed on various types of visa and immigration applications.
What can a solicitor do for me?
We have many years’ experience in dealing with the various train companies and have an excellent track record of settling the matters out of court.
We can make an out of court settlement offer on your behalf. This includes drafting powerful and persuasive arguments to convince the company not to prosecute you.
The best fare evasion solicitors will have a direct line of contact with the relevant Prosecutions Unit and can make representations on your behalf in an efficient and timely way.
Is Legal Aid available for fare evasion and oyster card offences?
In short no. Legal aid is not available to cover legal fees for fare evasion offences at court.
How much does a fare evasion solicitor cost and what does the service include?
We offer a fixed fee service.
The service includes:
An hour face-to-face consultation (either in the office or via zoom / teams / whatsapp etc)
Drafting a detailed letter to the Train Company – inviting them to settle out of court without a prosecution
Guidance on providing supporting documents to enhance the chances of success
What transport companies can you handle prosecutions from?
Transport for London (Docklands Light Railway, Tube, London Overground)
Transport Investigations Limited (acting as agents for Chiltern Railways, Avanti West Coast and Transport for Wales)
Chiltern Railways
Transport for Wales Digital Fraud Team
Govia Thameslink Railway
Greater Anglia
South Western Railway
Southeastern
Northern Rail
West Midlands Trains and their Digital Fraud Team
Great Western Railway
Cross Country Trains
Transpennine
C2C Rail Ltd
First Capital Connect
East Midlands Trains
Southern
Virgin Trains
London Midland
Arriva Trains Wales
Merseyrail
Heathrow Connect
Heathrow Express
Gatwick Express
Recent CASE STUDIES
D was travelling home on a ticket which did not cover the full journey. There were no barriers at his destination station, so the Ticket Inspector was immediately suspicious of the explanation given that it was a simple mistake. D had written to Transport Investigations Limited (acting as agents for Transport for Wales) to ask them not to prosecute but they responded that they were pressing ahead with the court case, which was only one week away by the time that Reeds were instructed. We submitted representations and the matter was settled out of court.
E was a medical student, who used his sibling’s 11-16 Zip Card to travel on the London Underground with a 50% discount. TFL wrote to him to verify his details, which would normally lead to a prosecution. Reeds were instructed to write representations to avoid a criminal conviction. We submitted a detailed letter with more than 10 accompanying documents and TFL agreed to issue a Warning Letter instead of a prosecution.
B was travelling by train over an 8-month period, purchasing ‘short tickets’ as well as reusing tickets multiple times. The train company noticed this suspicious pattern and wrote to him, inviting him for a voluntary interview under caution. Reeds Solicitors intervened on his behalf, cancelling the interview process and instead submitting representations. The matter was settled out of court.
F was caught using a ticket, which was invalidated because she had misapplied a railcard discount. She was told to expect to receive a letter from the train company and was extremely concerned about how a prosecution might impact her career in finance. She immediately instructed Reeds Solicitors to contact the train company proactively, which prevented any threatening letter being sent out to her. The matter was discretely settled out of court.
Testimonials for Reeds Fare Evasion SOlicitors
‘A truly outstanding and empathetic expert with a winning mentality!
‘When we first engaged with Nathan Seymour-Hyde on the video call we immediately knew we had made the right call to maximise our chances of success with our TFL case. He was a great listener, had real empathy for the challenge we were facing and, most importantly, his in-depth knowledge and considerable experience in this field enabled him to construct the best possible case , which needless to say, went on to secure the best possible outcome. We would recommend Nathan wholeheartedly!’
TFL matter / June 2024 / Reviewsolicitors.co.uk
Fare Evasion Settlement I recently had a fare evasion case from southeastern. I immediately contacted Reeds and was put in touch with Nathan who helped with everything. Nathan spoke me through the whole process and shared his expertise on how to deal with it. My situation would have probably would have been a serious case of fare evasion, but Nathan was clear with how we would deal with it and took my case forward on my behalf, and managed to secure an out of court settlement for me. It is safe to say I have learnt my lesson on my end, but also if anyone is going through a similar situation, don’t panic and talk to Nathan, he is professional and extremely understanding, I could not recommend him highly enough.
read moreread less
26/09/2024
TFL fare evasion After receiving a court summons for travelling incorrectly with a 60+ Oyster my heart fell and I was panicked at the thought of a court hearing, criminal conviction and the possible implications on my career. After googling my options, several searches led me to Reeds solicitors and in particular Nathan.
After an initial video call which was promptly set up and a conversation discussing my options, Nathan informed me of my possible chances of success. I decided to proceed with appealing and with Nathan’s help we drafted representation to the court. I have just heard today that thankfully the matter will be resolved out of court. This could not have been done without Nathan and I strongly recommend him to anyone in this position. For weeks I have been stressed but he helped to calm my nerves and I couldn’t be more pleased with the outcome. Fantastically professional and helpful.
read moreread less
26/08/2024
Rail Fare Evasion Having been stopped by an Revenue Protection Officer for travelling on an incorrect ticket, a quick search on the internet revealed how serious this could be for me, as the RPO informed me that the Train company would review all my history via the app (which would reveal repeat short fares), and the potential for any prosecution (and criminal record) to have a significant impact on my career.
I reached out to Reeds via their contact form having read extensive positive reviews across multiple forums and dealt with Nathan. Firstly, I was contacted by Nathan's caseworker who helped to set up the initial consultation and was very reassuring and fluent communicator. Nathan is highly experienced in this field and will advise the best course of action to take. Having supplied all the information after my consultation, I felt very reassured I was in good hands with Nathan leading on my case.
Nathan set to work engaging proactively with the Train company prior to me receiving any letters from them. After around 3 weeks, Nathan had managed to secure an out of court settlement helping to bring this matter to a close. I would highly recommend engaging with Reeds if you are facing a similar situation.
read moreread less
Client
26/07/2024
Calm and professional, very reassuring and, of course, gets the results We called in Nathan a few days before a scheduled case management hearing for a vexatious private prosecution being brought by GoVia Thameslink. He talked us through the process, what he could likely achieve, and clearly had done this many many times. Within 48 hours it was all done and dusted, out of court settlement. Can recommend using Nathan to make the whole things go away rather than trying to rage against the machine that is Thameslink. (And having spent £170k with them between us over the years, trust me we were raging!)
read moreread less
26/06/2024
A truly outstanding and empathetic expert with a winning mentality ! When we first engaged with Nathan on the video call we immediately knew we had made the right call to maximise our chances of success with our TFL case. He was a great listener, had real empathy for the challenge we were facing and, most importantly, his in-depth knowledge and considerable experience in this field enabled him to construct the best possible case ... which, needless to say, went on to secure the best possible outcome. We would recommend Nathan wholeheartedly !
read moreread less
26/05/2024
An expert when we needed it most - thank you Nathan! Nathan was incredibly helpful, knowledgeable and reassuring during a stressful situation concerning an issue with my son's railcard. He very promptly provided invaluable information, reassurance and clarity on the options going forward. Would thoroughly recommend Nathan and Abi at Reeds Solicitors for their extremely kind support and all round professionalism.
read moreread less
26/04/2024
True expert and kind: Nathan, thank you! I contacted Nathan to work on my case after receiving a letter from TFL for the misuse of my mother's 60+ card. Nathan was extremely knowledge and explained the legalities of the situation in a very patient, constructive, kind and expert manner. His desire to truly help shone throughout the process. We collected the supporting documents and TFL dropped my case with a warning. I am so thankful to Nathan for his help, guidance and approachable attitude! I would pick him again any day for a fare evasion case, highly recommend.
read moreread less
Client
26/03/2024
Amazing Work, Thank You! After receiving a notice of prosecution letter from Thameslink, I reached out to Nathan seeking advice.
With this being the first time being involved in something like this, I had no idea how to begin to resolve this matter, which played a big effect on my mental heath.
Nathan was amazing! He was very calm, proactive and experience and managed to resolve the matter within days!!
I would highly recommend Nathan for anyone in a similar situation - he holds a wealth of knowledge in this area.
I would like to thank Nathan and his team again! Your work is greatly appreciated!
read moreread less
Client
26/02/2024
TfL Fare Evasion Being caught and receiving a letter from TfL have been drastically affecting my mental health. I desperately needed some professional guidance and help and I found Reeds fare evasion solicitors and they introduced me to Nathan Seymour-Hyde and arranged an appointment with me urgently. Nathan has been very calm and supportive with my case and guided me through how to prepare for a respond and explained to me about the implications of potential consequences and answered my questions. He listened to my concerns and worries and responded to TfL on my behalf.
I am very grateful now that this is resolved with a very positive outcome. I can now celebrate and continue to live my life again.
I must say thank you to you and your team for your effort and support for me. You are actually doing something very meaningful and helping a lot of average people who had to do this because they struggle financially and potentially saving their lives and future.
read moreread less
Client
31/01/2024
Gets Results! TfL attempted to prosecute me for using someone else's 60+ London Oyster card. I drafted my own appeal to their initial letter explaining my unique circumstances but TfL rejected it and continued to attempt their prosecution. At this point I reached out to Nathan Seymour-Hyde of Reeds because of his excellent reputation in dealing with fare evasion cases. He more than lived up to it!
I explained my situation to Nathan and he clearly and calmly explained what we needed to do and what would maximise our chances of success. He was extremely reassuring and patiently answered all of my questions. After getting him the evidence he asked me to pull together, Nathan drafted a compelling and powerful appeal to TfL on my behalf. His deft work persuaded TfL to drop their prosecution against me and all fines - an excellent result!
read moreread less
Client
31/12/2023
I would recommend them anytime. I was referred to Reeds by a friend and did not regret
contacting them.
Zoe and the team were friendly, reassuring and knowledgeable of all outcomes. I would recommend them anytime.
read moreread less
27/11/2023
Exactly what a lawyer should be Zoe was flawless with my case from start to finish. She was well prepared, extremely familiar with the facts, and answered every question I had quickly and clearly. When I felt unsure, she reassured me quickly and made me feel calm and confident. I cannot recommend her work more highly - exactly what a lawyer should be.
read moreread less
E.W.
13/10/2023
Transport Investigations Limited Matter - Great professional firm Very happy to have found this firm online. After reading the reviews and testimonials, I knew that Nathan Seymour-Hyde would be able to help me out - he did not disappoint. Turned around the whole situation in less than a week. Would highly recommend.
read moreread less
S.
20/02/2023
TFL matter - Expert Guidance From Nathan Many thanks to Nathan who expertly and professionally guided my son through the process of collecting essential mitigating evidence that he would not have been aware of. And of course, for presenting the evidence in a professional letter to TFL that resulted in his case being dropped. First class service.
read moreread less
Graham
20/02/2023
Fare evasion - TFL matter From the moment I received a letter telling me that I was going to be prosecuted, my heart dropped. I didn't know what to do with myself. My heart was pounding non-stop. I didn't want to get convicted because of one silly mistake. So I went online, searching for help and I came across Reeds Solicitors LLP. They completely saved me. They put me in touch with Nathan Michael Seymour-Hyde and he was brilliant right from the start. Nathan was very knowledgeable, he knew exactly what he was talking about. He dealt with my case professionally and he was a pleasure to talk to. Nathan wrote to TFL on my behalf and they dropped my case thanks to his clear and polished email. Once again Nathan if you're reading this I want to thank you from the bottom of my heart! Thank you so much! I am extremely grateful for everything you done for me. Thank you for taking my case and helping me out.
read moreread less
Ismail
13/02/2023
Govia Thameslink matter Nathan is super helpful and solve my case within a week. Very professional and know what he need to do then give me the best advice. Very delightful experience highly recommend.
read moreread less
Lucy
25/01/2023
TFL matter - Highly Recommend Nathan I received the help from Nathan Seymour-Hyde. He helped me regarding a fare evasion accusation. From start to finish, I had huge support from Nathan, he was very professional and sympathetic. Thanks to his work my case had a successful outcome.
read moreread less
Maggie
20/01/2023
TFL Court Case Nathan was really helpful in advising me and committed to helping me out of this case, spending long hours perfecting my draft and was always approachable when I had concerns.
read moreread less
Sana
20/01/2023
TFL 60+ matter I felt that from the very start that Nathan understood what I was going through. I had a requisition to attend court in 4 weeks and my mitigating circumstances for an OOC settlement vs TFL had already been rejected. Needless to say I had a very low chance of success at this point and had given up all hope. I approached Nathan and we went through numerous drafts, submitting more than 10 supporting documents. We were successfully able to settle out of court with TFL within a week of submission. I could not recommend Nathan enough, he is the best for fare evasion cases re TFL.
read moreread less
F.N.
20/11/2022
Southeastern Trains Because I tried to avoid paying for the train fee and I was caught, the railway company opened a prosecution case on my name. My solicitor listened to my case, provided detailed information about what could be done, helped in structuring correctly the needed letters, and completing the other necessary procedures. Fortunately, my prosecution case was settled out of court, and I just had to pay a fine to the rail company, of around £350. This case had a successful ending only because of my solicitor, Mr. Nathan, who I am so thankful to
read moreread less
D.P
09/11/2022
Transport Investigations Limited Above and beyond! Nathan Seymour-Hyde helped me with what was a somewhat unusual case - securing a much needed out of court settlement. I felt well informed throughout the whole process and it’s clear that Nathan’s expertise was the reason for the end result. I was well supported throughout the process with all my questions answered quickly and professionally. It’s clear Nathan cared about my case and I would 100% recommend this firm to anyone having similar issues.
read moreread less
M.A.
10/10/2022
Southeastern Trains Nathan Seymour-Hyde was extremely professional and responsive in dealing with my train fare evasion matter. He displayed sound knowledge of how such matters are viewed by train companies and tailored an approach bespoke to my case to give the best chance for a successful outcome. Nathan showed an attention to detail in establishing the facts and was sympathetic to my circumstances. Nathan is personable, diligent and I felt reassured my matter was in safe hands. I am grateful for Nathan's service and I would highly recommend him to anyone seeking a solicitor.
read moreread less
T.A
20/09/2022
Northern Rail Nathan's advice was extremely valuable, and I am very glad I decided to get in touch with him for help. Northern Rail confirmed that they are offering me the opportunity of paying a fine with no criminal conviction. I'm extremely happy with this outcome - I was so distressed thinking about everything.
read moreread less
M.A.
12/09/2022
TFL 18+ zip card Dear Nathan Seymour Hyde, thank you so much for representing me on my fare evasion case. I have managed to avoid a prosecution and get off with a warning, and it is all thanks to you that I can carry on with my future plans, unhindered by a criminal conviction. I am very grateful for all the hard work you've done.
read moreread less
A.U.
10/09/2022
Transport Investigations Ltd Nathan helped us with a fare evasion case against our student son. It was a very anxious time for us as a family. Nathan responded quickly to our out of hours request and professionally and courteously explained the potential consequences, outcomes and next step actions. He spoke kindly to our son and listened patiently, gathering the necessary details to assist our response, which was required within tight deadlines. Nathan called at times to suit us and worked in the background with Transport Investigation Ltd to better understand the issues and to prepare our best defence. The letter and evidence drawn up and presented was successful in withdrawing a court appearance and avoiding a criminal record. Nathan’s expertise in this area was evident throughout and I would not hesitate to recommend Nathan for matters relating to fare evasion.
read moreread less
S.A.
20/08/2022
Govia Thameslink I received a Notice of Intention to Prosecute from a train company saying that I would not only be fined but likely prosecuted for an invalidated ticket. Nathan at Reeds responded to me within hours of me contacting Reeds for help. He arranged a meeting for the next business day, we spoke at length not only about the incident but about my background, and within 24 hours he had resolved the issue with the rail company. I was impressed by Nathan’s communication, his efficiency and how quickly he conducted and concluded the matter. After this experience I would say that Reeds Solicitors do exactly what they promise they would.
read moreread less
P.A.
13/08/2022
Chiltern Railway Matter Thank you very much for the great news on the out of court settlement and going the lengths to achieve this for me. Without your proactive approach, the consequences would have been drastically different. No doubt no other specialist could have secured this level of success in such a short time, given the different advice they had all given me.
read moreread less
M.E.
13/06/2022
Transport Investigations Limited Matter From the moment I contacted Reeds I felt in safe hands. Nathan Seymour-Hyde phoned me very promptly about my situation and was sympathetic and easy to deal with. In my case, I had personally corresponded several times with Chiltern Railways’ agents, seeking an out of court settlement, but despite this they said they still intended to prosecute. Nathan developed a comprehensive argument to seek to settle the matter out of court, and a few days later he contacted me to say we had been successful. I would whole-heartedly recommend Nathan.
read moreread less
W.B.
05/06/2022
TFL Freedom Pass Matter Nathan Seymour-Hyde was the most supportive and knowledgeable solicitor I have ever met. He showed tremendous support and guided me throughout the whole process. He patiently amended the representation letter many times and even worked on weekends given the tight deadline.
I was extremely nervous and anxious, but I also knew I was in safe hands! Can’t be more satisfied with the service! It was definitely the best outcome one can ever imagine to receive a Warning Letter from TFL. Couldn’t have achieved this without Nathan’s expertise and support. I can now relax and live my life again, all thanks to Nathan and Reeds!
read moreread less
L.M
05/05/2022
Thameslink Fare Matter Thank you so much for your service Nathan, I very much appreciate it. It really means a lot and you've potentially saved my job, so thank you once again.
read moreread less
S.T.
18/04/2022
TfL Counterfeit Ticket Case, Review, April 2022 I highly recommend Reeds Solicitors and Nathan Seymour-Hyde and I wouldn't go anywhere else. It was our first time we had contacted them as my child had committed serious offence with tfl. They had enough evidence to prosecute him and if he was prosecuted my child would have lost everything including his professional career. I really wanted to highlight that our case was a very difficult one.
We contacted a few solicitors I must say I didn't find the other solicitors approachable at all and all we were told its very difficult for my child not to be prosecuted. Luckily when searching online, Reeds Solicitors were listed I gave them a call from my very first call they were so so amazing helpful, professional and very understanding this was just reception staff. We were then put through to Sofia who was again amazingly helpful and was very reassuring and totally understood and very sympathetic with us. She kept us updated all the way throughout and any questions I had even though i made many contacts via phone and emails she was always very prompt getting back to me.
I would high recommend Nathan Seymour-Hyde. Nathan dealt with our case. He is very knowledgeable and very informative. always responded promptly to us. Really went that extra mile to help us. He was a breath of fresh air for us. Our case was extremely difficult to win and we really had no hope with the offence that was committed. We were very lucky to have been with Nathan. Nathan gave my son new life.
I would highly recommend Reeds Solicitors they are also lot cheaper than others and more so they care for their Customers. I felt for Reed it’s not all about making money it’s also about, professionalism, customer service and caring for people. Whole team are so friendly and approachable. They all work as a team.
Thanks a million Reeds Solicitors.
read moreread less
P.R.
18/04/2022
Chiltern Railways Matter Thanks Nathan Seymour-Hyde for your expertise in resolving my case with Chiltern Railways. You were really responsive, kind and professional. Your insight into the specific concerns of those involved was clearly a huge factor in resolving my case out of court within 24 hours of our conference.
I really felt that you understood the potential personal and professional impacts of the case.
read moreread less
M.W.
06/04/2022
TfL Freedom Pass Matter I received a letter from TFL after being caught using my father's Freedom Pass. I found Nathan Seymour-Hyde incredibly professional, reliable and honest.
I was hesitant at first as I haven’t had a solicitor before, however I am so pleased I chose Nathan to represent me. He responds fast to emails and provided a great statement for me which helped me win my case. I also found him incredibly reassuring through out the process and would highly recommend to anyone in need of a solicitor.
read moreread less
J.I.
30/03/2022
Southeastern Trains Matter I couldn’t recommend Nathan Seymour-Hyde and Reeds Solicitors more. From the very first email they were extremely fast at responding. Nathan was professional and extremely knowledgeable, and instantly helped to put my mind at ease. In my meeting he took the time to cover all the bases to form a really solid mitigation. He was friendly and approachable and showed real understanding of my situation. I was thrilled when in under a week since first contacting Reeds I received an email from Nathan informing me that Southeastern had agreed to an out of court settlement. I undoubtedly would not have had this result if it weren’t for the exceptional work from Nathan. Thank you so much!
read moreread less
H.M.
20/03/2022
Chiltern Railways Matter via Transport Investigations Limited Nathan provided exemplary service and produced a positive outcome in such a way that I believe few other solicitors could have. I contacted Nathan with a short time-frame of a case that was being sought against me – he responded promptly and acted quickly. He explained the details of the legalities of the case and gave me reassurance through his detailed knowledge and extensive experience on similar casework. Through our conversation, he informed me of all of the possibilities of the case and explained his thought process and actions. Despite the odds seeming unlikely, Nathan provided a swift result and was genuinely elated to inform me that he had arranged an outcome that satisfied all parties. I cannot thank him enough for going above and beyond to ensure that this was resolved.
read moreread less
B.A.
19/03/2022
Transport Investigations Limited matter Thank you Nathan, although a mere ’thank you’ is patently insufficient for your work and diligence in resolving this matter so favourably for my daughter and I.
It’s been a chastening experience for my daughter, especially with her career at stake and I’m so grateful to you for the professional and swift way you have dealt with this matter. You certainly gave me confidence in the comprehensive way you went about the matter and I’m very glad to have found you and used your services.
read moreread less
N.R.
10/03/2022
Transport Investigations Limited matter Thanks to Nathan Seymour-Hyde, who created a detailed plan of action, and bought the best possible outcome to my case. Nathan replied instantly to queries and is very understanding towards anxious clients. I recommend you get him on your side, excellent job!
read moreread less
K.M.
01/03/2022
Southeastern trains matter I am writing to express my sincere and heartfelt appreciation and gratitude to Nathan Seymour-Hyde for helping me deal with my difficult legal problem. We went through many solicitors who thought they wouldn’t be able to help my case. When we contacted Nathan he responded right away letting me know he would help me. He did what other solicitors thought was impossible, and saved me from getting a criminal record. For this I will always be grateful. He kept me regularly updated throughout the process, providing support above and beyond what was expected. The personal and effective responses made a difficult time a lot more bearable.
I am extremely grateful for the insight and accurate expertise I received. I would highly recommend him to anyone who needs a professional, kind and understanding solicitor
read moreread less
J.L.
20/02/2022
Thameslink matter I want thank you because I'm extremely happy with the withdrawal of the case and all that you've done for me.
You dealt with the matter with real professionalism and seeked to understand things from my perspective. I honestly can't thank you enough for helping me to save my professional career and remove any implications of doubt. I feel much better and my worries are now eased.
read moreread less
I.V.
20/01/2022
TfL Matter - Freedom Pass I was accused of using my mother's freedom pass and received a court summons telling me I was going to be convicted of a criminal offence. I was incredibly stressed as in my profession a criminal conviction immediately jeopardises my employability. I contacted Nathan with a week to spare, and he was incredibly professional and helpful and met with me that afternoon. He was realistic from the beginning and kept in touch with prompt emails and phone calls even outside normal working hours. We managed to get a positive result through his efforts!"
read moreread less
B.G
20/01/2022
TfL Matter Nathan I would like to express my heartfelt gratitude to you for all the hard work you did on my behalf. If it weren’t for your analytical skills and knowledge, the matter wouldn’t have been settled by now. Your legal expertise and professionalism went above and beyond my expectations throughout the course of my case and I cannot thank you enough for your assistance.
You are an excellent solicitor and I really appreciate your passion, dedication and skilfulness.
I wish you all the best for the future and more successes to come your way.
read moreread less
N.M.
28/12/2021
TfL Matter I received the scary letter from TFL. As a 27 years old young adult who had lot at stake, I started to panic and to call different firms. Nathan was the third (and the last) solicitor I talked to. From the first second I felt like he had experience with cases like mine. He was very professional, he had great questions and ideas and he was also able to offer a consultation outside of normal working hours.
He has sent the reply on a Friday to TFL and I received and email from him telling TFL agreed to issue me with a Warning Letter. I was over the moon.
I am grateful for Nathan and I highly recommend him if you have any problem with fare evasion
read moreread less
C.B.
20/11/2021
Thameslink Nathan was very quick in providing useful advise regarding my case making time to speak to me within a few hours of my request being sent through.
It was a speedy, professional yet personable service with a good outcome at the end. I felt much less worried about the case knowing that Nathan was working on things in the background.
read moreread less
Client
20/11/2021
Transport Investigations Limited The solicitor Service that I received from Nathan was excellent. He acted quickly and decisively without wasting any time at all. The actions needed to be taken were perfectly simplified and explained to me and it allowed me to fully understand my role in solving my situation. Nathan was very kind and caring, having empathy for my situation which was a massive help through the whole process. His comprehensive knowledge of the situation I was in, put me at ease and made me confident that he was the right person to help me. He is an excellent solicitor and the service that I have received from the company was second to none. I would fully recommend these services to anyone in any legal situation because of their excellent knowledge and understanding of legal processes and the speed of action and response they take .
read moreread less
R.A.
20/11/2021
Transport Investigations Limited Case In November 2021, I received a court summons for train evasion fare, because I had travelled without a valid rail pass. It was a foolish and uncharacteristic mistake on my part wherein I did not realise the rail pass was expired until I showed it to the inspector. I sought out legal advice immediately. I contacted Reeds Solicitors, and spoke with Mr. Nathan Seymour-Hyde, who handled my case. From the very first email correspondence, Nathan was kind, professional, reassuring. He was also incredibly prompt in his responses, even before he was formally on board with my case. I immediately felt confident in his ability to attentively, quickly and intelligently manage my case, which was urgent, given that I had only a week before the court summons to get paperwork organised. Nathan handled the case expertly, relieving me of a huge amount of stress. Once he understood the particulars of my case by means of a video call, he proceeded to draft paperwork for an out of court settlement with incredible rapidity and attentiveness. Thanks to him, I managed to settle the matter out of court, which was a tremendous relief. I could not recommend Nathan more strongly: he was an incredibly competent, professional, organised and sharp-witted solicitor, but also a kind and attentive person, who did much to not only fight my case but to reassure me and to help me understand exactly what he could do for me, and how the legal system would work in this case. I will always be grateful to him for his help, advice and incredible professionalism.
read moreread less
B.N
20/11/2021
I highly recommend Nathan Seymour HydeHe helped out a family member regarding a fare Evasion accusation he was so professional from start to finish.
read moreread less
Donna Evans
10/11/2021
Thameslink matter I want to thank everything Reeds Solicitors and Nathan Seymour-Hyde have done for me. Not only did they maintain a great standard of professionalism throughout the process, but they were understanding and caring too.
read moreread less
S.B.
01/11/2021
TfL Matter I was facing possible prosecution by the TFL for fare evasion and, after seeing positive reviews, I chose Nathan Seymour-Hyde from Reeds Lawyers. From before we even started the case, he made sure to answer all my questions to help put my mind at ease, even talking to my dad who had questions of his own. Nathan approached the case very professionally and covered every possible angle of it to ensure a positive result with no criminal conviction, which I'm very happy to say we got. He was amazing from beginning to end and would most definitely recommend him to anyone who found themselves in the position I did.
read moreread less
E.M.
11/10/2021
Transpenniene matter I just wanted to let you know about the response I had received today through the post. Nathan, I want to thank you very much for all the support and guidance received to solve this matter. I am extremely happy about the result and very grateful for your help.
read moreread less
S.A.
08/10/2021
Nathan Seymour-Hyde was an amazing solicitor and person to speak with. He promptly responded to emails and WhatsApp messages. However, what was even greater was his amazing advice. He explained each issue with clarity and cohesion and was extremely understanding and considerate of the nuances of a fare evasion issue. He went beyond the time frame of the consultation and did not rush or make me feel pressured at any point. He deals with the matter fast and we have got an amazing result with no criminal record. He is everything you want in a solicitor handling a fare evasion matter. I would highly recommend his service and this firm.
read moreread less
Mario Smit
20/09/2021
Transport Investigations Ltd. Matter My son required a solicitor for a situation he found himself in, with a court date 10 days away and none of our family having ever experienced this type of situation before, I came across Reeds from an internet search as have significant experience with the type of issue my son was facing.
I rang Reeds late on Thursday afternoon and on Friday morning I received a call from Nathan Seymour Hyde at the Reeds Oxford office. Whilst Nathan was attentive, he was also fair, realistic offering a dual perspective and put both mine and my sons worrying minds at ease especially regarding the short timescale and stated that there were no guarantees of success but that he would do his best.
I appreciated the prompt call initially and Nathans overall honesty with regards to the potential outcome and he set out a plan and an agreed way forward. I can honestly say Nathan did everything he said he was going to do, he was available, he responded to e mails and sent the correspondence on our behalf in a timely manner.
I’ll admit I’m naturally sceptical and I didn’t hold out much hope of a satisfactory conclusion when I first made the call to Reeds but I was absolutely blown away when I had a phone call and a follow up email from Nathan on Wednesday evening (4 working days after I had first spoken to him) advising of a satisfactory solution and outcome for all parties.
I cannot tell you how grateful both myself and my son are and I would have absolutely no hesitation recommending Reeds especially Nathan to anyone, absolutely outstanding
read moreread less
Q.M.
11/09/2021
Thoroughly Recommended My solicitor has been extremely professional, and his confidence has put my mind at rest. Most importantly I got the result that I wanted! Thoroughly recommend!
read moreread less
Client
18/08/2021
Out of Court Settlement The solicitor who took on my case took a statement; we spoke about my situation in depth. He was very honest and though the odds may have been against us, he was able to come up with a good plan of action. Throughout the process there was great communication between us and a week or so later, he informed me I was able to settle out of court with no criminal conviction.