Malicious Communication & Social Media Offences Solicitor

Expert legal defence...

Criminal offences committed via social media have skyrocketed in the last decade and continue to rise year on year. With over 50 million active social media users within the UK in 2025, and the widespread use of TikTok, Instagram, Snapchat, Facebook, Whatsapp and X (previously Twitter), there has been a fundamental shift in the way evidence can be gathered to bring prosecutions. This is turn has led to a huge increase in police investigations, which begin via a request for a voluntary interview or, if evidence needs to be seized, the arrest of a suspect.

This shift brings a degree of risk in using social media, especially to young people who are not thinking through the consequences of their actions, or others who may struggle to control their emotions during difficult periods. Another category of offence is where people message public figures or celebrities online, to express their disapproval or simply to ‘troll’.  Once two or more messages are sent, the offence of harassment (via a course of conduct) may be alleged. The sending of unsolicited nude photos is also a separate criminal offence, which the police are increasing focused on.

This is a specialist area with several piece of overlapping legislation. Given the possible consequences of receiving a criminal record, we strongly recommend obtaining expert legal advice if you are accused of any communication offence and to carefully assess how your best interests can be defended. In some instances, we can submit representations that no formal criminal sanction is appropriate in order to preserve your clean record.

We are able to assist you wherever you are in the country and can offer both face-to-face and virtual meetings.

Obtaining legal advice at an early stage is crucial. If you would like to discuss any aspect of your case, please email us at defence@reeds.co.uk or contact us here. Alternatively, you can phone 0333 240 7373.

Click Here for Frequently Asked Questions

Get in touch

Information is processed inline with UK GDPR and our Privacy Policy

This field is for validation purposes and should be left unchanged.

FAQ

We have vast experience in this area and have represented people in a wide range of scenarios. If the police have requested to interview you under caution, we always seek to obtain as much information (‘disclosure’) from the investigating officer as possible, prior to the interview taking place. As experts in this area, we make a point of keeping track of the latest case law and legal guidance.

It is crucial to note that parliament intended to set a high threshold for prosecution in many cases. Communications Committee guidance states that prosecutions under Section 1 of the Malicious Communications Act 1988 and section 127 of the Communications Act 2003 ‘will only likely be appropriate where the communication is more than merely’…‘rude’, ‘offensive, shocking or disturbing’ and ‘should not include the expression of unpopular opinions, banter or humour, even if it is distasteful or painful’.

Despite this guidance, we routinely see police officers interview suspects, including school children, on the basis of social media posts or messages, which clearly do not meet this threshold. In some cases, suspects are invited to accept disposals such as cautions in inappropriate circumstances.

We provide all of our clients with clear and honest legal advice, without any form of judgment. We always robustly defend our clients’ best interests and advocate for the most favourable outcome.

There are various criminal offences which cover threatening, abusive or obscene communications via social media, including under the Malicious Communications Act, the Communications Act, and the Online Safety Act. Where there have been at least two instances of contact, the offence of harassment may also be alleged under the Protection of Harassment Act.

S.127 Communications Act 2003 – Sending a communication that is either grossly offensive, or of an indecent, obscene, or menacing character

The term ‘grossly offensive’ is not closely defined in law – and therefore is an area which is open to legal argument and requires professional judgment. The case law states that the court must apply the standards of ‘an open and just multi-racial society’.

The prosecution must also prove that the offender intended that his message be grossly offensive or that he was aware at the time of sending that it might be taken to be so by a reasonable member of the public. It is worth noting that posting a message generally to social media, not for the attention of a specific individual or group, is still an offence.

If the allegation involves alleged ‘menacing’ content, the case law states that it must create ‘a sense of apprehension or fear’ (Chamber v DPP). This is a noticeably lower bar for the prosecution to prove.

The suspect must also have intended the message to be of a menacing character or have been aware of a risk that it may create fear or apprehension in any reasonable member of the public (Chambers v DPP [2012] EWHC 2157, approved in DPP v Kingsley Smith [2017] EWHC 359 (Admin).

S.1 Malicious Communications Act 1988 – Sending a communication which is indecent or grossly offensive.

The suspect must have intent for the message to cause distress or anxiety to the recipient.

There is no statutory definition of what constitutes a ‘grossly offensive’ communication. Each case must be assessed on its merits, considering the content of the communication and the context in which it was sent.

The right to freedom of expression is an important consideration – prosecutors must consider whether the communication crosses the threshold at which interference with the right to freedom of expression (Art. 10 ECHR) is necessary and proportionate.

s. 187 The online safety Act 2023Sending unsolicited nudes (‘cyber-flashing’ / sending ‘dick pics’) – sending photographs or film of genitals

The offence is committed when a person intentionally sends a photograph or film of any person’s genitals to another person. The suspect must intend that the recipient will see the genitals and be caused alarm, distress or humiliation.

The offence is also committed if the suspect sends a photograph or film for the purpose of obtaining sexual gratification and is reckless as to whether the recipient will be caused alarm, distress or humiliation.

s.179 The online safety Act 2023 – false communication

This offence is committed by sending a message which conveys information that the person knows to be false. The person sending the message must intend to cause non-trivial psychological or physical harm to a likely audience. However, it is a defence to show a reasonable excuse for sending the message.

S.181 The online safety Act 2023 – Threatening communication

A person commits an offence if they send a message which conveys a threat of death or serious harm, and at the time of sending it, the person intended the recipient to fear that the threat would be carried out or was reckless as to whether the recipient would fear that the threat would be carried out.

If the allegation involves a threat of serious financial loss, it is a defence for the person to show that the threat was used to reinforce a reasonable demand, and the person reasonably believed that the use of the threat was a proper means of reinforcing the demand.

s.183 Online Safety Act 2023 – sending/showing flashing images electronically (sometimes known as epilepsy trolling)

A person commits an offence if they send a communication, which includes flashing images, and has no reasonable excuse for sending the communication. In addition, it must be reasonably foreseeable that an individual with epilepsy would be among the individuals who would view it, and the suspect must intent that the individual would suffer harm as a result of viewing the flashing images.

s. 184 Online Safety Act – Offence of encouraging or assisting serious self-harm

A person commits an offence if they act to encourage or assist the serious self-harm of another person, and they intended to encourage or assist that harm. The ‘act’ includes communication in person, messages online and publishing material.

We understand that it can be intimidating to contact a defence solicitor, especially if you have never faced an allegation before. Our friendly team is always happy to receive enquires and set up an initial consultation, which can be either in person or virtually over Microsoft Teams. We always provide a clear quote, outlining our fees, which can be either fixed or on our hourly rate.

If you would like to discuss any aspect of your case, please email us at defence@reeds.co.uk or contact us here. Alternatively, you can phone 0333 240 7373

We cover most police stations, Magistrates Courts and Crown Courts nationwide, including these areas:

  • London
  • Oxford
  • Reading
  • Bristol
  • Cardiff
  • Manchester